Monday, September 30, 2019

Messages

Messages are all around us, and they are able to change how successful we are in life. The messages you receive from your environment dicta the way you act. For example, a study using children and dolls show that messages are conveyed even in the early years of life. A different study showing how our appearance can have an affect on people. In the realistic fiction by Sherman Alexei, â€Å"The Absolutely True Dally of Part-Time Indian,† demonstrates how messages can affect us.The mall character,Junior, has always lived by the preconceived Idea that he was supposed to conform Like everyone else unfortunately, that message was always pushed onto him; and It affected the way he thought. If continued, his quality of life. He was always told that white people were above him. This affected how he saw them, he put them on a pedestal. This book shows that people are affected by their environment. The experiment conducted by CNN, The Doll Test, showed that messages even affect the youn g. It opens our eyes to how well messages invader brains.They presumed thing about the dolls just based on looks and no other evidence. White children have n overwhelming bias toward white, and that black children also have a bias toward white but not nearly as strong as the bias shown by the white children. These messages will eventually grow and affect how they Judge others. A study by freakishness discussed the question, â€Å"can you put a price on looks? † It shows how subconscious feminism/female entitlement is in our culture. Beautiful women have the most power with their looks.Also, the data in the study referred to how much extra income a male of a different skin color would need to make to be as appealing. There hidden messages in the subconscious of all our minds telling swath we want and don't want. This proves that messages are likely to change how successful we are in life. Messages are all around us, and they are able to change how successful we are In life. Ul timately, messages can effect our future success. Based on the assumptions of others we have different chances of success. Our environment, our development, and our phallic characteristics will effect how successful we are In life.Messages By dazed In the realistic fiction by Sherman Alexei, â€Å"The Absolutely True Dairy of Part-Time Indian,† demonstrates how messages can affect us. The main character, Junior, has always lived by the preconceived idea that he was supposed to conform like everyone else. Unfortunately, that message was always pushed onto him; and it affected the thing about the dolls Just based on looks and no other evidence. White children have we want and don't want. This proves that messages are likely to change how our physical characteristics will effect how successful we are in life.

Sunday, September 29, 2019

Perceptions of African American Women Essay

I am taking some classes that will eventually qualify me to major in Astro – Physics, or Chemical engineering, I also want to work with NASA and train as an astronaut. It was amazing to know that Dr. Mae C. Jemison who happens to be the youngest of three children born to a middle class African American family, Charlie Jemison, a maintenance worker and his wife, Dorothy, a teacher. Dr. Mae C. Jemison was the first black woman astronaut to be in space in an era filled with segregation and racism, she is a Chemical engineer, scientist, physician, teacher and astronaut, she has a wide range of experience in technology, engineering, and medical research. In addition to her extensive background in science, she is well-versed in African and African-American Studies, speaks fluent Russian, Japanese, and Swahili, as well as English and is trained in dance and choreography. Dr. Mae C. Jamison was an inspiration to me, and probably to many African American women. She was full of resilience and determination especially to have reached and achieved success in an unusual field of endeavor for many African American women, I applaud her determination to make a difference among the African American women and blacks in Diaspora. After graduating from Morgan Park High School in 1973 at the age of 16, Dr. Mae Jemison earned a BS in Chemical Engineering from Stanford University, while also fulfilling the requirements for a BA in African-American Studies. After earning these degrees in 1977, she attended Cornell University and received a Doctor of Medicine degree in 1981. During medical school she traveled to Cuba, Kenya and Thailand, providing primary medical care to people living there. This is an indication of her humanitarian efforts and eagerness to reach out to the less privileged population. Having a desire to do more with her life, she enrolled in graduate classes in engineering and applied to NASA for admission to the astronaut program. She was turned down on her first application, maybe because she is a black woman, but she persevered and in 1987 was accepted on her second application. She became one of the fifteen candidates accepted from over 2,000 applicants. When Dr. Mae Jemison successfully completed her astronaut training program in August 1988, she became the fifth black astronaut and the first black female astronaut in NASA history. In completing her first space flight, Dr. Mae Jemison logged 190 hours, 30 minutes, 23 seconds in space, making her the first African-American woman in space. She says, â€Å"I had to learn very early not to limit myself due to others’ limited imaginations. I have learned these days never to limit anyone else due to my limited imagination. † This is an inspiration to other blacks in general who normally assume a second class citizen and believe that they will never do well or will be appreciated in whatever they do. This is a wake-up call, and manifestation of the saying â€Å"Determination is the mother of invention†. In 1993, Dr. Mae Jemison resigned from NASA and founded the Jemison Group, Inc.to research, develop and implement advanced technologies suited to the social, political, cultural and economic context of the individual, especially for the developing world. Current projects include: Alpha, (TM) a satellite based telecommunication system to improve health care in West Africa; and The Earth We Share, (TM) an international science camp for students ages 12 to 16, that utilizes an experiential curriculum. Among her current projects are several that focus on improving healthcare in Africa. She is also a professor of environmental studies at Dartmouth College. Dr. Mae Jamison made a name for herself and name for blacks in general; Her entrepreneurial spirit put her in the limelight and acts as a boost to determined black men and women in Diaspora. Ellen Johnson-Sirleaf. It was quite surprising to read about Ellen Johnson-Sirleaf, I know almost nothing about this â€Å"giant and queen of modern Africa† who is presently the current president of Liberia. According to what I have read so far about this â€Å"queen of Africa† she was born In Monrovia, the capital of Liberia on October 29, 1938. During this period, Liberians had no clue that the First female president of an African country had been born into their mist. Ellen Johnson-Sirleaf is a daughter to descendents of original colonists of Liberia (ex-African slaves from America, who promptly on arrival set about enslaving the indigenous people using the social system of their old American masters as a basis for their new society). These descendents are known in Liberia as Americo-Liberians. From what I read, I noticed that Ellen Johnson-Sirleaf was truly an intellectual power house, a charismatic leader and destined to make a change in Liberia and contribute her quota in Africa. From 1948 to 1955 Ellen Johnson studied accounts and economics at the College of West Africa in Monrovia. After marriage at the age of 17 to James Sirleaf, she travelled to America (in 1961) and continued her studies, achieving a degree from the University of Colorado. From 1969 to 1971 she read economics at Harvard, gaining a masters degree in public administration. Ellen Johnson-Sirleaf then returned to Liberia and began working in William Tolbert’s (True Whig Party) government. Ellen Johnson-Sirleaf also served as Minister of Finance from 1972 to 73, but left after a disagreement over public spending, this is an indication of her prudence and will power. As the 70s progressed, life under Liberia’s one-party state became more polarized to the benefit of the Americo-Liberian elite. On 12 April 1980 Master Sergeant Samuel Kayon Doe, a member of the indigenous Krahn ethnic group, seized power in a military coup. With the People’s Redemption Council now in power, Samuel Doe began a purge of government. Ellen Johnson-Sirleaf narrowly escaped – choosing exile in Kenya. From 1983 to 1985 she served as Director of Citibank in Nairobi. I will say that Ellen Johnson-Sirleaf had a lot of courage, because it was quite unusual for a woman to challenge a dictatorial incumbent president in Africa without being kidnapped, tortured or killed in the process, although She was later sentenced to ten years in prison. Ellen Johnson-Sirleaf spent just a short time incarcerated, before being allowed to leave the country once again as an exile. During the 1980s she served as Vice President of both the African Regional Office of Citibank, in Nairobi, and of (HSCB) Equator Bank, in Washington. Ellen Johnson-Sirleaf played an active role in the transitional government as the country prepared for the 2005 elections, and eventually stood for president against her rival the ex-international footballer, George Manneh Weah. Despite the elections being called fair and orderly, Weah repudiated the result, which gave a majority to Johnson-Sirleaf, Ellen Johnson-Sirleaf eventually became Liberia’s first elected female president, as well as the first elected female president in the continent Africa. . In 2005 She established a Truth and Reconciliation Commission with a mandate to â€Å"promote national peace, security, unity and reconciliation† by investigating more than 20 years of civil conflict in the country and in November 2007, she received the United States Presidential Medal of Freedom, the U. S. government’s highest civilian award. She is truly a giant and â€Å"queen of modern Africa†. References: 1. http://space. about. com/cs/formerastronauts/a/jemisonbio. htm 2. http://www. k-grayengineeringeducation. com/blog/index. php/2008/09/12/first-african-american-women-in-space. 3. http://www. joinafrica. com/africa_of_the_week/ellenjohnsonliberia. htm.

Friday, September 27, 2019

Personal Adornment Reflection Essay Example | Topics and Well Written Essays - 750 words

Personal Adornment Reflection - Essay Example I enrolled myself into the basketball team of the school and scouting, when going out for camps were a very integral part of my life. My clothes during that phase used to be mainly guided by sport wear. Bands, racer back T-shirts and colorful shorts captivated my entire sense of dressing. I still remember that I had only one set of formal and that I used to put on when attending Sunday masses at church. Time rolled on very fast and I was in college, the mid-summer days of my life. Fun, frolic, parties and specially, late-night parties were synonymous with the word ‘daily routine’ in my life. I started keeping long hairs, indulged into alcohol occasionally and started fagging as well. Needless to mention, late night parties were all about fagging grass and boozing outwardly. Capri and tattered Texas low waist jeans with message T-shirts became the inherent part of my day wear. I started feeling very comfortable in casuals and tried my best to avoid formals. This was also a very potent reason why I was getting drifted from my community programs and family gatherings during this phase of my life. I started using strong deodorants, bandannas, ear rings, toe rings, thumb rings and also did a brow piercing. In one word, I wanted to look very cool. If really belief and customs change the personality of an individual and affect his dressing sense, then I am the most evident example in this regards. I could never understand the way the wardrobe could have affected one’s life, unless it was too late and I was mixing with a circle which was funky but also infamous in the city for creating all sorts of nuisance during my early days in college. With low waist jeans on my hip and silver chains around, I actually lost the essence of the root, the dignity if my family values and the sense of pride my community has. Soon my family became the support system in my life and evolved as a savior in the most tumultuous hour of my life. A steady counseling, love an d care from my family, more and more interaction and regular attending of mass at the church of my community enabled me to understand that beauty or sense of being cool actually comes from the complete sense of persona. Wit, humor, intellect and looking neat and tidy can also make a man cool. Actually a man with a proper dressing sense at a proper place is always revered upon. Today, I aim to work with a big corporate of the nation after completing a few more days in college, and love to clad myself in formal attires. I am still a party animal but now I have learnt to maintain a proper balanced life and to attend parties and yes, of course, few of them get over late at nights. For parties as well my attires are generally three piece suits, party shirts and informal pants. Sometimes, party shirts with a sleek tie, a very good watch and different kinds of shades and aviators have replaced my funky accessories. I prefer mild perfumes rather than strong sports deodorants. Yes, I go for gym and during those times, I prefer shorts or tights along with sports T-shirts. It is very hard to comment upon the completeness of a personality. Yet, the dressing sense of a man does build his personality and makes him complete. And definitely, with the passage of time, values, customs and code of conducts imposed by society or community in

Internet and Ideology Assignment Example | Topics and Well Written Essays - 250 words

Internet and Ideology - Assignment Example By contrast science’s acceptance was objectively linked with the perception of agreement among the scientists. Rejection of scientific propositions repeatedly implicates conspiracist ideation even without insufficient empirical evidence. Lewandowsky et al. analyzed the response of climate blogosphere to LOG12 publication and followed the hypotheses surfacing in response to LOG12. The multi-phased search involved sampling of LOG12-related Internet activity and deriving six criteria to permit hypotheses’ classification pertaining to potentially conspiracist LOG12. Use of established criteria showed how many hypotheses reflected counterfactual thinking and conspiratorial material. Conspiracist ideation possibly has a role in the rejection of science. To explore the relative importance of projecting alternative explanations in contrast to rejecting conventional explanations for events, Wood and Douglas studied conspiracist and conventionalist comments on news websites. They found conspiracist commentators having greater tendency to argue against opposing interpretation and lesser tendency to argue for their own interpretation or to put forth an account explicitly whereas conventionalist commenters demonstrated the reverse trend. Research led to identification of a range of differences between conspiracists and

Thursday, September 26, 2019

Critically examine the ways in which China is represented in Flowers Essay

Critically examine the ways in which China is represented in Flowers of Shanghai. Your answer must make reference to the ways - Essay Example The director of the movie Hou Hsiao-hsein is an award winning director and one of the leading contributors to the new wave cinema movement in Taiwan. He has been regarded among the best movie directors of 1990s on creating master piece like Flowers of Shanghai. Some movie critics called it an innovative and prettiest movie however, at the same time the movie also invited waves of criticism and it was also expressed by some movie critics that it was a static, dull and boring movie that does not truly deserves to be listed among the top ten best movie of 1990s. Flowers of Shanghai is widely appraised and viewed as finely blended presentation of artistry, beauty, restrain and patience through its major characters. The plot of the story revolves around four prostitutes living in a Shanghai brothel. The movie depicts the power struggle of prostitutes called flower girls, gentlemen callers and the powerful Auntie who run the show for the prostitutes. The flower girls always look for the fa vour from the auntie that she will give them the richest customers and will send more customers to them. Though the movie is filmed in a brothel but there are no sex scenes in the movie. The girls are shown feeding the men and serving them opium and in exchange they were looking for someone to pay their debts and arrange livelihood for them. When the men show their willingness to marry any girl, the auntie plays the role of merchandiser and books them. It is more focused upon the problems and the efforts of the girls to get out of the problem rather depicting the sex scenes. The plot of the movie is set in the time of late nineteenth century where Shanghai was divided in to several foreign concessions and there are several luxurious flower houses created in the British concession that were meant for the make elite of the city. These brothels were not for the common Chinese people but only the elites for whom they were established could visit at these flower houses. These brothels ha ve their own self-contained world and people use their own language. The visitors came here not only for satisfying the sexual desires but also to dine, smoke opium and to relax their mind with different games. The women working at these brothels were given the name of flowers of shanghai and the movie flower of shanghai is mainly based upon the inner lives of these brothels and the flowers of Shanghai working there. The movie uses single stain of music that is repeated over and over. The repetition is an attempt to convey the message that is real life also same incidents occur again and again only the faces of the players are changed but the game remain the same no matter who win and loss. The movie sets the scene of Shanghai, the capital city of China however, it was not filmed in China but it is the proficiency of the director that he selected the set in such a way that the entire film is shot indoor and not even a single shot of sky or outdoor is included in the movie (Reichert, 2003). The director has close connections with China that could be seen in the movie as well. The way he set up the scene of China outside the country shows his strong imaginations and affiliations with the Chinese environment and culture. There are several cinematic techniques used in the movie that add depth and meaningfulness to the story and at the same time it is

Wednesday, September 25, 2019

Estuary Project Essay Example | Topics and Well Written Essays - 1000 words

Estuary Project - Essay Example The first step is to engage measures that aim to reduce, completely, the pollution to which the estuary is prone. This entails the employment of toxic reduction programs, which have the long time goals of reducing the load of toxic pollutants. Other additional measures include engaging in economic incentives that discourage the use of toxic raw materials and subsequently the production of harmful waste products. People and industries should be made accountable to their waste disposal mechanisms lest they wilfully engage in polluting the estuary, which are environmental audits. Environmentally friendly agricultural practises should be encouraged and advertised for those who are ignorant. These agricultural practises might need to include the creation of means via which pesticides will not penetrate the estuary. A disturbing fact is that new commercial products are being created and sold in the market daily. Some of these new products will be a source of pollution. Thus, pollution prev ention will not be complete if this avenue is not analysed. In this regard, stewardship programs should be employed that seek to guide on the reduction of pollution attributed to new commercial products in the market. ... Additionally, the accumulation of mercury and selenium should be controlled in respect to the source and sinks. A major concern, in pollution control, will be to manage the amount of run off arising from public and private establishments. Appropriate measures have been put in place to check on this, it varies from the implementation of ordinance and education the general public on the appropriate ways of managing run-offs. Additionally, measures have been proposed to curb and control the amount of pollution arising from energy and transportation systems. In the context of controlling pollution, the role played by mines and agricultural toxic waste has also been analyzed. Various avenues have been proposed in reaching this goal (Gordon Becker, 2011). When all this is done, it is of fundamental importance to check on the significance of pollution on the life of wildlife and the human population. This entails the cleaning up of pollutants of the aquatic species in the estuary. Additiona lly, the source of food for these species should be checked. Subsequently, the deposits or hot spots of the sediments be it mercury or selenium should be controlled if not completely eradicated. All these measures mentioned above are being employed in the endeavour of finally making the water quality better and conducive for life. An additional objective is to improve the water quality via the restoration and improvement of the tidal wetland functions. Subsequently, the riparian and floodplain actions in the wetland will also be improved. Aside from the aspect of pollution, biotic and abiotic factors impede on the productivity and diversity of life present and dependent on the estuary. The abiotic factors that affect the estuary consist of the amount of sunshine that is

Tuesday, September 24, 2019

Judaism Essay Example | Topics and Well Written Essays - 250 words - 3

Judaism - Essay Example Although Jews resemble Christians in many ways, they are not confined to pray or worship in one area or room like the Christians. They believe that God dwells among people and not in a specific place. In addition to that, Jews are more independent and do not relate or reference with any other religion like the Christians relate to them. Although the Christians continuously reference to the Jews customs and traditions, Jews have remained independent do not borrow or copy practices from other religions (Valkenberg, 34). In conclusion, it is clear that Christianity and Judaism have a lot of similarities. However, there are also a lot of differences between the two uniquely similar religions. Judaism is both a â€Å"peoplehood† and a religion while Christianity is basically a religion. With this in mind, it is evident that though Christianity and Judaism have a lot of similarities, the differences that exist cannot be settled until the coming of Christ as stated in the Bible and Torah (Valkenberg,

Monday, September 23, 2019

Direct Vs. Indirect Taxation Research Paper Example | Topics and Well Written Essays - 2000 words

Direct Vs. Indirect Taxation - Research Paper Example In order to assess our argument it would be important for us to know the difference between direct and indirect taxation.   Direct taxes are those taxes that are levied on one’s income. They are calculated annually and a certain percentage is levied on the earnings of a person. Similarly, indirect taxes or not levied on the people’s income. Instead, indirect taxes are paid on the purchase of goods and services. They are paid whenever a purchase is made. They are included in the selling price of a good and service and hence a person cannot escape indirect taxes since he is paying not only the price of the good or service, but also the portion of a tax. Hence it is unavoidable and is paid by everyone irrespective of his earning. (McConnell)We can use the above definitions to classify the federal income tax and federal sales tax into one of the two classes of taxation. This would help us in determining which is more useful in terms of revenue for the government and welfa re of the society. Since we know that federal income tax is levied on people’s income and is calculated annually, we can classify it as a direct tax. This means that it is levied on the person’s income. It is a progressive tax where the rich person pays a higher amount than a person who is earning lesser than that person. On the other hand, federal sales tax is levied on the purchase of goods and services. People pay this type of tax only when they buy or sell something. It is not charged on the person’s income and it is a regressive tax meaning.... Hence it is unavoidable and is paid by everyone irrespective of his earning. (McConnell) We can use the above definitions to classify the federal income tax and federal sales tax into one of the two classes of taxation. This would help us in determining which is more useful in terms of revenue for the government and welfare of the society. Since we know that federal income tax is levied on people’s income and is calculated annually, we can classify it as a direct tax. This means that it is levied on the person’s income. It is a progressive tax where the rich person pays a higher amount than a person who is earning lesser than that person. On the other hand, federal sales tax is levied on the purchase of goods and services. People pay this type of tax only when they buy or sell something. It is not charged on the person’s income and it is a regressive tax meaning that both rich and poor pay equal amount of tax if the selling price of a good is same for their purch ases. In other words, we can differentiate between these two types of taxes by using mathematic equation. Income tax is charged on one’s income. It is a percentage of one’s income. Let’s suppose that the prevalent income tax rate in the United States of America is 20%. The calculation of taxes for the income will be the following: Income Tax = Annual Income * 0.25 Similarly, in case of an indirect tax such as federal sales tax, the calculation for the income tax will be the following: Tax = Selling Price of Commodity * Percentage of the Tax These two equations tell us that federal sales tax has nothing to do with the income of a person. It is calculated just by looking at the value of the purchase that the person is

Sunday, September 22, 2019

Comparative analysis of English letter writing Essay Example for Free

Comparative analysis of English letter writing Essay Research background   Business letter writing within an international context is of valuable significant in the business and career sector. An interest on business letter writing culture needs to be explored so as to understand various context of how different cultures within an international perspective write business letters. This means more empirical research on business letter writing methodologies and culture.    This will facilitate the easy comprehension of how to relate and even apply for work in different countries and getting an interview and subsequently a job based on the understanding of business letter culture and methodologies of that specific country.    This means, business letter writing culture has various different concepts, which need to be explored. Empirical research on business letter writing show there are various elements and principals of business letter writing. These elements are distinctive and are meant to supply sufficing background on how to correspond effectively in economic references. The context of business letters lies within the profound difference in culture and use of English in different countries. British, American and Canadian styles have almost similar formats but different style as well as different syntax construction elements.    In Canada, which is the key focus of this paper, there are many similarities in the standard format and style of English business letters but the style, syntax formation and word choice seriously dissent with the Standard English business letter. Our focus on the Canadian business letter writing culture and the concepts employed in writing these economic letters like work application letters, contract procurement letters, government trade concessions and incentives letters as well as translation of Canadian business letter reference translations to English. This profoundly draws out the adaptation of the English language by the Canadian culture and the subsequent nativization of the English language to the Canadian culture. The various elements of writing a business letter explains the context of globalization of English as a corporate lingua franca with emphasis on various business writing cultures and how they use these elements to communicate the various arising economic references. The Latvian context helps in cross-examining differences in the style and format of economic letters within different cultures as well as the inception of standard letter writing styles.   Ã‚   This explains the various contexts of business letter writing whereby, we examine the acquisition of English as a second language in Latvia, the inception of English letter writing in Canada and the different styles and approaches to business letter writing Canada as well as a cross examination on the differences in the formats and styles of economic reference letters in Britain and the America and the Canada.    This research background helps us review the literature on the context of Lavian, British, Canadian and American business letters. On the Canadian context, we explore further, the style, culture and the empirical research and profound review of the society’s perception of English as a second language and the subsequent use of the English language as a standard language to express and communicate business references in the Latvian corporate world. As such we add up existing empirical research with facts and reviews of arising differences, ease of translation and the use of various native Canadian (French, Indian) language style in business letter writing. Introduction    The increasing importance of business letters within an international context is important in improving the level of proficiency in both corporate executives and other persons who wish to write business letters. Business letters reflect to communication between a party and a company/corporation with a reference denoting an economic reference like a contract, application for a job or any other business related reference.    A more prolific description of business letter is ‘a letter written when particular issues on a particular corporate subject need to be resolved. These particular issues include establishing an important business contact in a local business environment and overseas, selling or buying, advertising and other business related activity.   Ã‚   When writing these letters certain principles referred to as ethical considerations are adhered to so as to add panache to the meaning of the letter. These ethical considerations are the drivers of the message of the letter and profoundly explain the role of the paper and the context of the perception, attitude and meaning of the letter writers’ intentions.   Ã‚   Emerging differences in style and format while both these aspects are derived from the traditional English business letter is of interest. It requires more research to explain how communities around the world adapt the English language to suit their native style and internationalize it. This paper explores the Canadian community and their business letter writing styles and formats.   Ã‚   Ethical considerations in business letter writing in Canada are similar to most Standard English formats and styles. According to Artemeva (1998) â€Å"in the global context, English is often used as a medium of communication for both the English-speaking and non-English speaking partners† (Artemeva 1998: 286). Toury explains this context of difference in the culture of writing more profoundly    He asserts that, two languages may possess a roughly corresponding set of styles; however, cultural factors, social context, organizational structure, and the like make the verbal representation of mental sets so highly situated within a particular culture that, even though these mental sets may overlap between one language and another, they rarely match exactly† Toury Gideon 1980). This explains the context of difference in style and format of Canada English letters from the Standard English business letter.    The Canadian context is better understood from the Bahktin and Rodman approach on difference in cultures and their adoption of English by these cultures. They assert that the differences between languages as systems imply certain incompatibilities between utterances produced by speakers and writers of different languages if they choose one shared language as a medium of communication. Artameva explains this context further through expounding on the difference on the sense of business letter translation by a non English speaker employ a rhetoric and a sequence of thought. According to Kaplan, this rhetoric and sequence of thought, â€Å"destroys the expectation of the native reader† (Kaplan 4).   Cultural influences, then, often lead to misconceptions that require to be empirically measured. Various tools of evaluating and overcoming such misconceptions are required. One of the most effective methodologies (tool) of evaluating these misconstruing is the contrastive rhetoric which highlights pragmatic errors that are as a result of interaction of language pragmatic errors that are â€Å"the result of an interactant’s imposing the social rules of one culture on the listeners’ communicative behavior. According to Riley the situation where the social rules of another culture would be more appropriate. He explains that grammatical systems of the Canadians and English are fundamentally different. English is a language in which grammatical meaning is largely expressed through the use of extra words and by changes in word order. Overview on writing letters in Canada and the British and American perspective    According to the Canadian English language proficiency, individual skills in using grammar to communicate is essential Paradigms of business letter writing and also general communication using the written form is of interest to Canadian researchers. There is minimal empirical research on the subject leading to scarce information on both style and various aspects of the concepts employed.    Due to its multi cultural nature, Canada represents an interesting tradition in writing and the gradual adaptation and adoption of English language to its multi culture. The education system as well as the corporate weather and institutions in Canada require individuals to obtain proficiency levels in Canadian English. These levels of proficiency will help these individuals have abilities in general reading and writing skills.   Ã‚   This has led to various institutions in Canada to lobby and support for the post-secondary and employment training programs in which functional reading and writing skills in the multi cultural society to increase the capacity of the labor sector. The labor sector as well as the education sector seeks to have individuals who have proficiency in reading and writing as well as abilities in sentence structure, reading comprehension, English usage, and essay writing.    According to Graves (1997), â€Å"the differences between Canadian British and American cultures as they manifest themselves in business discourse are in the complexity inherent in a multicultural society as in the context of Canada. In Canada there is a concern for and tolerance of others, awareness of class distinctions, concern for the collective over the individual. This distinct Canadian identity affects genres such as the direct marketing letter because the genre depends on shared understandings between writers and readers; these understandings in turn depend upon cultural values† (Graves 1997:2).    Examining the letters written by Canadians and Americans explain the difference in the cultural context of writing letters. Graves argues that Canadians, British and the Americans employ the concept of power distance, directness in the subject of the letter and individualism within the wordings style of the business letters. There are emerging differences in syntax formation and the style of writing the economic letters and most notable, there is the distinctive virtue by the Canadians About their nature. ‘Business communicators need to be aware that Canadians see themselves as culturally distinct, and they need to write differently for Canadian audiences’ (Graves 1997:2-6). Similarities and differences in the paradigms of letter writing in Canada, America and Britain Canada Britain America  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Canadians stick to traditional British English ( This is in speech and syntax formation)  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Language is curt and lays emphasis on the context of the purpose of communication due to the diversity of the community  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The structural aspects of the Canadian letters are contentious. It is borrowed from both Englander and American style. The standard methodology is aligning the name, address and date of the writer and the addressee on the left  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Britons stick to the traditional Queens English in both syntax and speech formation  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The language, though aimed at denoting the purpose of the letter is traditional and the writers tries to maintain traditional England tradition  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The English letter structural aspects are diverse. Name and address can be either left or right.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Americans have evolved English to suit their cultural and communication needs  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   There is minimal courtesy and the writer is elaborate, very brief and adhoc in his message through the use of slang words to shorten the letter and get to the point  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   American letter structural aspects reflect on aligning these addresses on the right and the addressee address on the right. Convections and the Canadian context of business letter writing    The genre of Canadian letters and the style is mostly associated with the Scottish emigrants. Numerous Scottish populations moved into Canada to form a Scottish community in the vast multicultural Canada. According to Moir (1984), Scottish repositories have played an important role in the preservation of Canadas written heritage, but few archivists and historians seem to be aware that Canadian institutions have reciprocated this favor to a significant degree. As a result of the increasingly heavy waves of emigration from Scotland that reached North America from the late eighteenth to the early twentieth centuries.    Canada has become a rich but relatively untapped source of manuscript material generated by Scots on both sides of the Atlantic. Analyzing these scripts is by no means near completion, and published inventories only hint at the wealth of material in Scotland that remains to be explored by students of Canadian social and business history in particular (Moir 1984: 146) Logan explains the Canadian letter writing as a profound and interesting. Logan emphasizes that Canadian business letter writers are keen on the subject of the letter and often make sure that the addressee is aware of what they want through the letter. Canadian economic letters are direct to the point and very clear on the subject.    A sample ancient Scottish-Canadian letter obtained from an archive shows the style and emphasis on the backbone of the message by the writer of the letter. As explained by Moir, the letter is part of the letter-books of Martin MacLeod that are in the possession of the Canadian History Department of the Metropolitan Toronto Library. After retiring from the British Army with the rank of captain, MacLeod took up the lease for his fathers sheep farm on Skye. The ensuing correspondence written at Drynock deals with the usual family concerns, especially MacLeods attempts to ensure that his children receive both a sound education on the isolated farm and ample provision for their future subsistence. For the most part, MacLeod was much more preoccupied with the management of his flocks, steadings, laborers, and sub-tenants as they all struggled through the difficult decade of the 1840s. Altho prices have recently been good, and very good yet, from the heavy losses of sheep from Braxy and severe weather as well as from the exorbitantly high prices of shearing materials, for some years of meal, matters were not, as people generally imagine, so easily brought to bear. (Moir, ppr 150) This letter is indicative of the exact subject the writer wants discussed and understood as easily and as fast as possible by the recipient.   The letter below also represents the directness and emphatic nature of the Canadians in their business and general communication through the written form. The letter is from a father in Dumfriesshire to his son in North America: Now Jock, if yere wee1 so much the better, and if yere doing wee1 yer mother and mes Vera glad tae heart’s, and if yere no wee1 were Vera sorry, but we canna help it, and as the postage between American and the Langholm runs pretty high, I must insist that the correspondence be stopped! (Moir, ppr 155)   Modern Canada defines and treats writing business letters as a practice within legislative, administrative, and diplomatic sphere. In Canada, this type of style is used in drawing up documents such as secretary correspondence, official documentation and administrative communication, juridical, diplomatic, legal laws, decrees, treaties, acts, official correspondence, certificates and application letters. Examples of Canadian business letters Sample 1 ACKNOWLEDGEMENT AND ACCEPTANCE OF ORDER   Date: 29th April 2008 To: IAN MUNRO    We are in receipt of your order as contained in the attached purchase order form. We confirm acceptance on said order subject only to the following exceptions:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Clean white, lean, fresh and from Derby On exceptions noted, we shall assume you agree to the same unless objection is received within ten days of receipt of this notice.    Thank you for your patronage.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Very truly, Sarah Corner Note that, Canadians end their letters with yours truly or truthfully. This is similar to the American style of closing their formal letters.    Sample 2 7890 Montreal Avenue Montreal Metro, ON 7MJ76 4J11 May 2, 2008 Mansfield Manufacturing Company 7080 Rue Prairie Montreal, QX 7CG 8LM23 Please replace the ten pairs of defective Jackboots recently purchased. I followed the guidelines for picking the proper jackboots but the package I was sold contains defective jackboots Perhaps your quality control people can determine why they have deteriorated so much. Youll find the pairs enclosed and you could make me feel better by replacing my ten pairs with quality jackboots. Sincerely, Al Kassim Kassam How Canadian address their envelopes when sending their business letters. Addressed Envelope DAVID KERRY 2889 DANIELS AVENUE NIAGARA FALLS ON L2G 4J5 MONTREAL SAXON COMPANY 1789 RUE MARCONI MONTREAL QC H2S 8K1 Note the block style format of address In Canada, almost everyone nowadays has the skills to write a letter. The style and genre are adapted to increase the ability of the letter to make sense and to impart the required message as intended by the letter writer. The Canadians make a brief introduction, a body of support paragraphs, and a conclusion.    The Canadian are no exception to formal style of structuring a business letter. In fact they conform to the principles of clear and effective writing that projects the exact nature of the message intended. As such, as in the case of British and American letters, Canadian letter business letters have their own specific features, which distinguish them from other letters so as to give them a functional style. These functional styles are: Objectivity Formality Specificity and accuracy Rationale Imperativeness Politeness Besides this structural style and distinctiveness, the Canadian business letter falls in the two commonplace types of letters Full block style: In this method of writing a business letter, the text and all its elements is aligned to the left margin of the paper. Modified block style: This requires writing the text down the middle of the page and aligning the return address, date, closing, signature, and typed name on the same direction (down the text); the other elements of the text are aligned to the left page margin of the paper. (George Mason University Writing Center 2006:1) This is exemplified by the letters below, which shows the structural outlook of the Canadian business letters. Sample of an annotated Business Letter (Note that, this letter is an excerpt from Pearson’s Education of Canada 2002)    134A Quebec Street Devonshire, ON LL3C 1LB6 November 4, 2002 Mr. Allan Cushy Toronto County Council 411 Northern Main Street Toronto, ON L3B 3X4 Dear Mr. Cushy Putting a stop sign on Aqueduct Street will reduce the chances that a speeding car will kill one of our children. Aqueduct Street looked like the quiet, safe environment I wanted for my children. Many of the neighborhood children—including my own—enjoy playing along the street, and they sometimes cross it. Because Aqueduct Street runs parallel to a much busier major thoroughfare, car drivers use our street to avoid the heavier traffic and stop lights on Niagara Street. Most of these people are too fast for a residential neighborhood with many families and many children. My concerned neighbors and I feel that a four-way stop created at the corner of Aqueduct and Church would reduce non-residential traffic and slow down all the drivers using Aqueduct Street. The expense would be modest compared to the incalculable cost of a childs injury or death by a speeding motorist out to save a few minutes commuting time. By installing the stop signs, you can help make our street safer for children, as we request in the enclosed petition, signed by all the adults on Aqueduct Street.   Please contact me before the next council meeting on November 15. The residents of Aqueduct Street are worried that heavy non-residential traffic is endangering our children. We urge the City Engineer to place a four-way stop sign at the corner of Aqueduct and Church to help reduce the danger. Sincerely, AQUEDUCT STREET RESIDENTS COUNCIL Solomon Maguire President dbr Enclosure Copy to Councilor Peter Mechling Howard As such, we observe the structural composition of a Canadian business letter follows the following structural format, Heading Date Inside Address Salutation Complimentary Close Organization Name Writers Name Reference to Keyboardist Enclosure Notation Copy Notation Body of Letter Indicate one blank line Sample showing another approach in the format of a Canadian business letter 857 Albuquerque Niagara Falls, ON L2G 4J5 April 13, 2008 Allan Miller 8973 Strobin Avenue Montreal, QC H56L 90SL31 Ref Body of the letter Sincerely Joy Hoffman   Ã‚   Note that, the style and format show the blocks should be aligned to the left hand side as one writes the letter.   Samples of brief business letters/notes to customers Sample 1 Dear Customer Thank you for your order.   At this time we cannot fill your order due to an unexpected shipment delay from our overseas suppliers. We will hold your order for arrival of the merchandise, and ship shortly thereafter.   Unfortunately, we cannot provide you with a specific shipping date at this time. Thank you for your anticipated patience in this matter. Sample 2 Dear customer Please accept our apology for having shipped merchandise in excess of your purchase order. We have made an adjustment in your account to reflect this error and have arranged for our delivery service to pick up the excess merchandise on 16th May 2008. We are sorry for the inconvenience this has caused you and are most appreciative of your cooperation and understanding in this matter. Thank you for your recent order. Samples of employee business letters Sample 1 *********INTER-OFFICE MEMO********** FROM:   CORPRAL MARCUS JENKINS III   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚   DUTY AND REFERRALS OFFICE TO:   ALL OFFICERS SUBJECT:  Ã‚   SMITH PERKINS PROMOTION PARTY AND GIFT On Thursday, May 2, 2008 at 4:30 P.M., in the officers mess As you know, Smith has been with us for 12years now, and has been held in high regard by his fellow officers. I am requesting that each officer donate $10.00 so that we might present to Smith a gift memorializing his promotion.   We are not yet decided on the type of gift, and your suggestions would be highly appreciated. Look forward to seeing you on Thursday. Marcus Jenkins Sample 3   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   NOTICE OF UNSATISFACTORY PERFORMANCE   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Date: 3rd May 2008 To: Marry Ann Bush   Ã‚  Ã‚  Ã‚   Confirming our meeting relative to certain unsatisfactory aspects of your performance, we expect that in the future you shall improve your performance by the earliest convenience   Ã‚  Ã‚  Ã‚   We have every confidence the problem will not be repeated. John Shawn HUMAN RESOURCE MANAGER Comparative analysis on British and American letters British letters English style of letter writing   Ã‚   Empirical research on both English pedagogy as well as the key elements of writing business letter within the British perspective elicits much interest in English pedagogy.   Ã‚  Ã‚   Due to the originality of the English language from Britain, it is deemed that, the formats and other key elements of writing letters are borrowed from the British culture of writing letters    According to Jenkins and Hinds, the letter writing process takes place in three reoccurring stages.   These reoccurring stages are Pre-writing, writing and re-writing. This combination makes letter-writing recursive (Jenkins and Hinds 1987: 327). In many British writing centers writing is taught with a focus on meaning, not form; on process, not product; on authorial intention and audience expectation, not teacher authority or punitive measures; on holistic and human concerns, not errors and isolated skills.    The British have been following two styles and formats in their letter writing methods. Full block style: In this method of writing a business letter, the text and all its elements is aligned to the left margin of the paper. Modified block style: This requires writing the text down the middle of the page and aligning the return address, date, closing, signature, and typed name on the same direction (down the text); the other elements of the text are aligned to the left page margin of the paper. (George Mason University Writing Center 2006:1)    A close examination of the elements of the letter shows that elements of the letter are the keys to a successful letter. The return address of the company the letter writer represents is important so as to facilitate the intended response reaching him after his submission. The second most elements are the date of letter. This is followed by inside address, salutation, body, closing, signature and position of the letter writer.    The British have long used this concept as a tangible aspect of writing their letters. British style is brief, straightforward, and polite.   According to George Mason University 2006, British letters follow a certain intrinsic format. This is as discussed below. Below are the structural of a standard business letter and their functions: Return Address: This refers to the letter writers’ address or the address of the company he represents Date: The writer leaves two blank lines after the return address. The writer spells out the month and writes the day, puts a comma, and then inserts the year. Inside Address: The writer leaves two blank lines after the date. He type the address of the person he is writing to. Salutation: The writer starts his letter with Dear, followed by the person’s name or ends this line with a colon if he doesn’t know the name of the recipient. Body: British culture calls for the writer to align the message on the left margin. He skips a line before starting a new paragraph without indenting. Also he makes each paragraph clear and concise. Closing: British style recommends you double space after your last body paragraph, then use a conventional closing, followed by a comma (sincerely yours) Signature: The writers’ signature appears below the closing and if he has no personal relationship with the addressee use both his first and last name. Elements and styles of writing British letters    English letters follow the above-discussed format and structure; however, there is a distinct style in the syntax formation and the type of words and references to use when writing a letter. Practical opening lines of a letter Opening lines in a letter are meant to introduce the writer’s intentions and to make reference to previous correspondence. Opening lines commonly used in the British culture are commonly adapted into other cultures. (see www.speakspeak.com) With reference to your letter dated 15th May 2007, I am glad to inform you that I will consider working with you. I am writing to enquire about the amount of money deposited in my account on 4th April 2008. Your response will be highly appreciated After having seen your advertisement in the daily telegraph, I am hereby applying for the post of executive secretary. After having received your address from you dear friend Johnson Atkinson, I am hereby writing to you about your relatives in Moscow. We/I recently wrote to you about the college in Glasgow. It is my pleasure to inform you that the college is enrolling students and they are waiting for your application Thank you for your letter of 8 May. We are happy to let you know that our company has appointed you to the post of executive sales manager. Thank you for your letter regarding the issue of orders to the Coventry. Its my sincere wish to have the orders delivered as soon as possible Thank you for your letter/e-mail about the price of the motorcycle. I really appreciate your information. In reply to your letter of 8 May, the amount of money I am willing to pay for the car is half that you quoted. (www.speakspeak.com.) Samples of British letters Sample i Nexus Holdings 7115 MJB Thames Avenue London Ref; 0078/2 /5/2008  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Managing director   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Mounilex Trading Co.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     SLR 543L London Re: Complaint   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Dear Sir,    We regret to inform you that your delivery team delayed the supply of gunny bags.   I would appreciate if you sent over one of your representatives to address the issue promptly. Yours faithfully †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Susan Price  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚   Anthony Hopkins Accountant General.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Managing director Sample ii  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Jack Miles   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Trafalgar square Ave   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   London   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Tel 0444 453 675   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   April 29, 2008   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Michael Lawrence   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Human Resources dept   Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   10TH Broadway Av   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  London Dear Mr. Miles, I am writing in response to your advertisement on Tuesday on the telegraph. I am interested in the position of chief accountant.   I have a bachelor’s degree in Economics from the University of Liverpool and a diploma in advanced accounts studies from Oxford University.    I have enclosed is my resume and a copy of my certificates for your perusal. I am available for an in interview any time you find convenient.   I   look forward to hearing from you soon. Yours sincerely †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Jack Miles Sample iii   HEAD HUMAN RESOURCES OFFICE NEW YORK Tel. 07036781488 OFFICIAL NOTE Ref No. 78/27th April 2008 This official note is issued to Karen Whittaker, occupying a receptionist position in the company, is to certify that Karen has been granted a one month leave.   Ã‚  Ã‚   This is to serve before HR department.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Greg Morison   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     HR Manager                   There are several other formats of business letters which are used Samples      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   DAVID MARLONE  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   RYAN ISLAND   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   PARIS, FRANCE    THE MANAGER BLACKWATER HOLDING 345 HR43 BORDEAUX BORDEAUX FRANCE  Ã‚  Ã‚  Ã‚        Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Dear sir/madam    RE: ANNUAL GENERAL MEETING   This reference concerns the forthcoming general meeting of the directors of Black-water Holdings, which will be held at the Pan-Africa hotel. You are reminded that your attendance is highly expected. Yours faithfully CLARK SANDLINE MANAGER American letter writing context   The American culture has been wiped out by the email trends, which have turned out as the most popular methodologies of writing letters. Baron 2001 argues that ‘given e-mail’s stage wise evolution, it’s hardly surprising that commonplace depictions of the linguistic character of email (such as â€Å"everyone uses emoticons † or â€Å"the email medium leads to flaming†) are not universally applicable to the messages written today by grandmothers, job applicants, customers ordering on-line, or teenage girls chatting through instant messaging’ (Baron 2001:1). This change of style and the traditional methodologies of contemporary writing style I s blamed on three education reform systems; the Harvard, John Dewey and a student-centered curriculum from the 1970s onwards (6). Consequence of these reforms has been a away shift from teaching formal rhetoric to encouraging informal writing, typically placing more value on what the student wants to express than on the actual language (including sentence mechanics) used to express it. This has further led to an increased candor, coupled with growing disregard for the social and intellectual behaviors traditionally associated with upward mobility and education; have to do with contemporary writing style? We said earlier (Figure 6) that email and contemporary writing more generally tend to be characterized by informality of style, a psychological assumption that the medium is ephemeral and a high level of candor’ (7-10).   These changes in syntax and speech structure in writing communication letters are characterized by such inceptions and transformations like the ones below. Homer = home run Albany = AlbaN.Y. nothing = othing    Though these reflect on the traditional style and genre, these letters are still apt in the current American culture however, defunct in the emerging ages of the youth and affluent societies.   Ã‚  Ã‚   The emergence of e-mail culture and hackneyed slang lingo has left the American letter writing culture blunt and rhetorical. In Treimans approach to structural difference in the American English letter writing and speech form to the British one, she explains that American students spoke a rhotic dialect, pronouncing an /r/ in such words as leper, hermit, horde, and gnarl while British students with their nonrhotic dialect, did not include an /r/ in such words. This brings the difference in the pronunciation and spelling in the American style and the British (Treiman 2002: 3).    Various structural, spelling and syntax formation differences in the American letter writing culture embroider a challenging empirical research on the genre of writing letters the American way. Samples of American letters There is minimal structural difference in the academically recommended letter writing styles. The emerging context of difference is blamed on the emerging trends and cultures. These samples are traditional American letter DANIEL ARMANI PO BOX 345 LSP NEW YORK USA 3rd April 2008 JOHN NEBRASKA MANAGER CENTRAL INTELLIGENCE ANALYSTS PO BOX 23454 WASHINGTON DC USA Re: INTELLIGENCE BRIEF RECIEPT Dear Sir,   This reference concerns the latest intelligence brief submitted for your analysis last week. Please acknowledge receiving the brief.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Yours truly   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Daniel Armani The structure of this letter is unique. The writers name and address is on the right while the addressee’s names and address is the left side of the letter. The writers conclusion is on the right side and he signs out with a ‘yours truly sincerely’ on the right side of the letter. Sample 2 DANIEL ARMANI PO BOX 345 LSP NEW YORK USA 3rd April 2008 JOHN NEBRASKA MANAGER CENTRAL INTELLIGENCE ANALYSTS PO BOX 23454 WASHINGTON DC USA Re: INTELLIGENCE BRIEF RECIEPT Dear Sir,   This reference concerns the latest intelligence brief submitted for your analysis last week. Please acknowledge receiving the brief.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Yours truly   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Daniel Armani   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Differences between Canadian, British, Latvian and American letters  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Notable differences in the genre, style and speech between these nations is mostly observed in the structural form. Also, observations on the letters from either of the nation show differences in syntax and word form which another notable difference is within the format. Below are samples of these letters. Each has a distinct feature from te other and these distinct features will be noted below. Sample of American standards business letter JOHN SMITH RUE MONTAMTRE  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   125 PARIS, FRANCE 3RD April 2008    THE MANAGER PANAFRIC HOLDING 134 RUE BORDEAUX BORDEAUX  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚        Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Dear sir/madam    RE: REMINDER OF THE 5TH INVESTORS SUMMIT   This reference concerns the forthcoming 5th investor’s summit to be held at the Ritz hotel. You are reminded that we are looking forward to your attendance as a member of the investors club.   For further details kindly please write to us as soon as possible Yours faithfully JOHN SMITH MANAGER Sample British business letter Nexus Holdings 7115 MJB Thames Avenue London Ref; 0078/2 /5/2008 Director   Mounilex Trading Co   SLR 543L London   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Re: Complaint   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Dear Sir,    We regret to inform you that your delivery team delayed the supply of gunny bags.   I would appreciate if you sent over one of your representatives to address the issue promptly. Yours faithfully †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ Susan Price  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚   Anthony Hopkins Accountant General.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Managing director    Sample Canadian business letter   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Jack Miles   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Trafalgar square Ave   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   London   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Tel 0444 453 675   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   April 29, 2008   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Michael Lawrence   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Human Resources dept   Ã‚     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   10TH Broadway Av   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   London Dear Mr. Miles, I am writing in response to your advertisement on Tuesday on the telegraph. I am interested in the position of chief accountant.   I have a bachelor’s degree in Economics from the University of Liverpool and a diploma in advanced accounts studies from Oxford University.    I have enclosed is my resume and a copy of my certificates for your perusal. I am available for an in interview any time you find convenient.   I look forward to hearing from you soon. Yours truly †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. Jack Miles    Sample Latvian letter Mr. Roy Lawrence 12187 Manchester 54 MJB Manchester UK May 26, 2002 The General Electric Company 15456 Dawson Park Way College Park, FL 33133 Manchester UK Dear Customer Service Representative: I recently purchased one of your sockets for my television cable extension. Unfortunately, after viewing the components that came with the product, I discovered that four of the parts were missing. Also, the instructions that came with the tent are in Portuguese and Russian, but not in English, the language I speak. These two unforeseen problems have resulted in the socket remaining unused.    I am writing to request replacements for the missing parts, and a copy of the full set of assembly instructions (in English) for the model I purchased. If reasonable arrangements are not made within ten business days, I will return the socket to the store I purchased it from and expect a full refund. To assist you in processing my request, I am including a copy of my sales receipt and a list of the missing parts. I have purchased other electrical appliances manufactured by your company in the past, and have always been impressed with the quality. I sincerely hope this that any future purchases I make will live up to the standard. Sincerely,    Roy Lawrence   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚         Enc: 2, Differences between American and British Style of letter writing and the Canadian and Latvian context Major differences are observed in the spelling. British spelling is different from the American spelling although most words are spelled the same way globally. The difference between the British spelling and the American spelling is small. Words ending with -ize in American English are spelled with -ise in British English (sympathize, sympathise); the words that end in -or in America end in -our in Britain (honor, honour; It is notable that many consonants that are single before suffixes in America are doubled in Britain (traveled, travelled) this is observed in the basic writing of various texts. Summary British spelling when writing letters American spelling when writing letters Emphasise Sympathise Honour Colour Emphasize Sympathize Honor Color   Traveled Leveled Catalogue Travelled Levelled Catalog    Much pedagogy on the grammar context focus on the UK style however it is also important to have insights of the other countries. In the UK, it is in order to write the senders name before the address in business letters. Another observations regarding differences between American and British business writing style is that while it is unusual in the UK to close a formal business letter with Yours truly, this practice is accepted in the USA.   Other differences between British and American are seen within the context of designations for the different members of the Board of Directors when writing to them as a group. Summary British style American style  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Sender name appears before the address though it is optional based on designation  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Closing the letter is usually through a ‘yours sincerely’ or ‘yours faithfully’  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   When addressing many people or directors the writers uses ‘Dear sir’s’ â€Å"directors’ or ‘Messrs’  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Senders name does not appear though often some letters have this feature  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Closing the letters is usually through a ‘yours truly’  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The American style entails the use of â€Å"The directors†   This difference in style, grammar and format is summarized below British style, format and grammar of writing letters American style, format and grammar of writing letters  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Headings are on the centre or right hand side of the letter  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   References are on the upper left of the letter  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   When writing the dates the writer uses the format Day, Month, Year  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Uses Messrs when addressing the addressee.  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Uses ‘messrs, company name then the address and other important addresses  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Attention line includes name of the addressee  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Uses ‘Dear sirs  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Has no subject line in the letter  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Headings of the writer are at the right side of the letter  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Reference are on the lower left or right side of the letter  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The American writer uses the format Month, Day, Year  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Uses ‘Dear sir’ when addressing directors or other officials  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Dear Mr./Ms./Mrs./Miss full name, title, company name, address  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   American writers start with   Dear Mr./Ms. Johansen followed by salutation  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   American don’t use this  ·Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   American format does have a subject line       Observation    The letters have different structures, formats and style. By examining the initial sample, we find out that, the Americans align their names and address to the right then write the name and address of the addressee on the left. They are direct to the point though not very courteous and straight to the point. Americans use fewer English words in comparison to the British and seem to be in a habit of being rhetoric.    The reference is underlined while the date is below the writers address. The letter ends with a ‘yours faithfully’ which denotes self confidence and frankness. Its written on the right hand side of the letter. This shows a structure which has the personal references on one side and the references of the addresses on the left side. The British letter has the writers address and personal reference centered on the top of the letter. It is like a letter head. There are two references and all are on the left side of the letter. The first one has the references number of the previous communication and comes before the address and profile of the addressee. The second reference comes after the addressee’s address and is pushed towards the center and underlined.    The opening lines are aligned to the centre. This is meant to indicate emphasis on rank and respect by the writer. The body is brief and concise. The writer is up to the point as fast and with as few words as possible. The signatories are aligned to the centre and the letter is closed with a ‘yours sincerely’ which is aligned to the centre of the letter.    The Canadian letter has the address of both the writer and addressee on the right side of the paper. After his address, he double spaces and enters the date then writes the addressee’s address. The opening lines begin with a ‘dear..’ and are on the left of the letter.   Ã‚   The body of the letter is long and uses words to emphatically concentrate on the subject of the letter and to inform the addressee of the point which the writer wants him to understand. The letter closes with a ‘yours truly’ which is indicative of honesty and politeness. It is aligned on the left of the letter and the writer signs and enters his name after the signature.    The Latvian letter is aligned to the left side. The writers name and address are on the left side of the paper. He enters the date after his addresses then enters the addressee’s address. The opening is curt and aligned to the immediate left of the letter so as to align with the addresses. There is no reference though it is a necessity in the writing convections.    The body draws out a less courteous writer and he is very straight to the point. He avoids using many words and is rapid in what he is communicating about.   Ã‚   He closes the letter with a ‘sincerely’ which further denotes lack of courtesy and explains the versatile briefness in the Latvian communication. Comparative analysis of Latvian, British, Canadian and American letters    British American Canadian Latvian British align their names and address at the centre Write the name of the addressee on the left Use various words to explain References are not underlined Closes with a ‘yours sincerely or sincerely yours’ Headings are on the centre or right hand side of the letter Americans align their names and address to the right Write the name and address of the addressee on the left They are direct to the point The reference is underlined Closes with a ‘yours truly Headings are on the right hand side The writers name and addresses are on the left Writes name and addressee on the left and also the date Use more words to explain their point Uses no reference or at times uses Closes with a ‘yours truly Headings are on the right side of the letter The writers name is aligned to the left side Writes the name of the addressee on the left side Uses curt and direct words Has or often does not have references Closes with a ‘yours sincerely or ‘sincerely yours The headings are on the centre.   Conclusion There are differences in each letter writing culture while there are distinct similarities in some cultures. Each culture uses the British style and genre of body structure while they have transformed their formats from the standards British format to suit their culture needs.   However, there rises a context of distance of cultures whereby we observe similarities   in cultures near each other. The British culture is being common in the formal Latvian letter writing style and culture. The same applies to the Multicultural United States and the Multicultural Canada. They share common styles and formats.

Saturday, September 21, 2019

Agoraphobia Essay Example for Free

Agoraphobia Essay Agoraphobia is an anxiety disorder characterized by anxiety in situations where the sufferer perceives certain environments as dangerous or uncomfortable, often due to the environments vast openness or crowdedness. These situations include, but are not limited to, wide-open spaces, as well as uncontrollable social situations such as the possibility of being met in shopping malls, airports, and on bridges. Agoraphobia is defined within the DSM-IV TR as a subset of panic disorder, involving the fear of incurring a panic attack in those environments. In the DSM-5, however, Agoraphobia s classified as being separate to panic disorder. The sufferer may go to great lengths to avoid those situations, in severe cases becoming unable to leave their home or safe haven. Although mostly thought to be a fear of public places, it is now believed that agoraphobia develops as a complication of panic attacks. However, there is evidence that the implied one-way causal relationship between spontaneous panic attacks and agoraphobia in DSM-IV may be incorrect. Onset is usually between ages 20 and 40 years and more common in women. Approximately 3. 2 million, or about 2. %, of adults in the US between the ages of 18 and 54, suffer from agoraphobia. Agoraphobia can account for approximately 60% of phobias. Studies have shown two different age groups at first onset: early to mid twenties, and early thirties. In response to a traumatic event, anxiety may interrupt the formation of memories and disrupt the learning processes, resulting in dissociation. Depersonalization and derealisation are other dissociative methods of withdrawing from anxiety. Standardized tools such as Panic and Agoraphobia Scale can be used to measure agoraphobia and panic attacks severity and monitor reatment. Agoraphobia is a condition where the sufferer becomes anxious in environments that are unfamiliar or where he or she perceives that they have little control. Triggers for this anxiety may include wide open spaces, crowds, or traveling . Agoraphobia is often, but not always, compounded by a fear of social embarrassment, as the agoraphobic fears the onset of a panic attack and appearing distraught in public. This is also sometimes called social agoraphobia which may be a type of social anxiety disorder also sometimes called social phobia. Not all agoraphobia is social n nature, however. Some agoraphobics have a fear of open spaces. Agoraphobia is also defined as a fear, sometimes terrifying, by those who have experienced one or more panic attacks. In these cases, the sufferer is fearful of a particular place because they have experienced a panic attack at the same location in a previous time. Fearing the onset of another panic attack, the sufferer is fearful or even avoids the location. Some refuse to leave their home even in medical emergencies because the fear of being outside of their comfort area is too great. The sufferer can ometimes go to great lengths to avoid the locations where they have experienced the onset of a panic attack. Agoraphobia, as described in this manner, is actually a symptom professionals check for when making a diagnosis of panic disorder. Other syndromes like obsessive compulsive disorder or post traumatic stress disorder can outside can cause the syndrome. [12] It is not uncommon for agoraphobics to also suffer from temporary separation anxiety disorder when certain other individuals of the household depart from the residence temporarily, such as a parent or spouse, or when the agoraphobic is left home alone. Such temporary conditions can result in an increase in anxiety or a panic attack or feel the need to separate themselves from family or maybe friends. Another common associative disorder of agoraphobia is necrophobia, the fear of death. The anxiety level of agoraphobics often increases when dwelling upon the idea of eventually dying, which they may consciously or unconsciously associate with being the ultimate separation from their mortal emotional comfort and safety zones and loved ones, even for those who may otherwise spiritually believe in some form of divine afterlife existence. Agoraphobia occurs about twice as commonly among women as it does in men. The gender difference may be attributable to several factors: social-cultural traditions that encourage, or permit, the greater expression of avoidant coping strategies by women, women perhaps being more likely to seek help and therefore be diagnosed; men being more likely to abuse alcohol in reaction to anxiety and be diagnosed as an alcoholic. Research has not yet produced a single clear explanation for the gender difference in agoraphobia. Although the exact causes of agoraphobia are currently unknown, some clinicians ho have treated or attempted to treat agoraphobia offer plausible hypotheses. The condition has been linked to the presence of other anxiety disorders, a stressful environment or substance abuse. Research has uncovered a linkage between agoraphobia and difficulties with spatial orientation. Individuals without agoraphobia are able to maintain balance by combining information from their vestibular system, their visual system and their proprioceptive sense. A disproportionate number of agoraphobics have weak vestibular function and consequently rely more on visual or actile signals. They may become disoriented when visual cues are sparse (as in wide open spaces) or overwhelming. Likewise, they may be confused by sloping or irregular surfaces. In a virtual reality study, agoraphobics showed impaired processing of changing audiovisual data in comparison with non-suffering subjects. Exposure treatment can provide lasting relief to the majority of patients with panic disorder and agoraphobia. Disappearance of residual and subclinical agoraphobic avoidance, and not simply of panic attacks, should be the aim of exposure therapy. Similarly, Systematic desensitizationmay also be used. Many patients can deal with exposure easier if they are in the company of a friend they can rely on. t is vital that patients remain in the situation until anxiety has abated because if they leave the situation the phobic response will not decrease and it may even rise. Cognitive restructuring has also proved useful in treating agoraphobia. This treatment involves coaching a participant through a dianoetic discussion, with the intent of replacing irrational, counterproductive beliefs w ith more factual and beneficial ones. Relaxation techniques are often useful skills for the agoraphobic to develop, as they can be used to stop or prevent symptoms of anxiety and panic. Anti-depressant medications most commonly used to treat anxiety disorders are mainly in the SSRI class and inhibitors and tricyclic antidepressants are also commonly prescribed for treatment of agoraphobia. Antidepressants are important because some have antipanic effects. Antidepressants should be used in conjunction with exposure as a form of self-help or with cognitive behaviour therapy. Some evidence shows that a ombination of medication and cognitive behaviour therapy is the most effective treatment for agoraphobia.

Friday, September 20, 2019

How Communication Plays A Vital Role English Language Essay

How Communication Plays A Vital Role English Language Essay Communication plays a vital role in our lives. We communicate based on five reasons which are to influence people, to establish or maintain interpersonal relationships, to acquire different kinds of knowledge, to help people, and to play (DeVito, 2001). With this in mind, communication can be considered a sophisticated activity and that is why misunderstandings and conflicts tend to arise. According to Bovà ©e and Thill (2000), communication barriers are usually due to a number of factors such as differences in perception and language, poor listening, emotional interference, cultural differences and physical distraction. Listening skills is an important aspect in effective communication. Listening is defined as the acquisition of information in an interpersonal interaction (Bostrom, 1996a; 1996b). Comprehending, retaining, and responding are the three elements of listening (Rothwell, 2004). There are however, some problems that contribute to the barriers to listening. Qn 1 Based on the clip Stephanie Explodes at Eric, there are three barriers to listening that I observed. First is the competitive interrupting. Competitive interrupting occurs when we dominate the conversation by seizing the floor from others who are speaking. At 00:11 to 00:13, when Eric interrupted Stephanie, the conflict was further ignited. Eric failed to listen to Stephanies points. Erics actions prove that men are more frequent competitive interrupters (Mulac et al., 1988; Stewart et al., 1996). Secondly, I observed ambushing. Ambushing occurs when we listen for weaknesses and ignore the strengths of a speakers message (Rothwell, 2004). At 00:38 to 00:50, Stephanie ambushed Eric by saying that he had an illegitimate child with Brooke, which is totally out of context. In the argument, Eric wants Stephanie to realize that her act of confronting Brooke in front of the media is wrong. However, Stephanie had selectively listened to Erics point of view and attack him by bringing up Brookes personal life story as Wood (2004) mentioned Once a conflict begins, everything that has been stored up is thrown in. Last but not least, I observed content-only response. A content-only response focuses on the content of a message, but it ignores the emotional side of communication. As cited in 1:13 to 1:23 clip; Eric has long known that Stephanie has never agreed to the idea that Brooke works in their family-business company, Forrester Creations. When Stephanie finally thinks that it is the right time to fire Brooke, Eric failed to understand and acknowledge Stephanies feelings towards Brooke. He was too concern with the status of the company. Problems simply arise when we expect or assume the opposite sex should think, feel or act the way we do (Conner, 2000). Qn 2 In enhancing listening skills, a competent communicator needs to take note of informational listening and critical listening. Informational listening expands our knowledge and understanding of our world whereas critical listening helps us sort through bad ideas to discover good ideas that will solve problems and help us make quality decisions that improve our lives (Rothwell, 2004). Both situations require emphatic listening. Emphatic listening requires us to take the perspective of the other person; to listen for what that person needs (Rothwell, 2004). In the clip, both Eric and Stephanie could use emphatic listening to enhance their listening skills. In 00:11 sec, when Stephanie mentioned that Im not as angry with Brooke as I am angry with you, Eric could firstly, used the probing response to seek more information from others by asking questions (Rothwell, 2004). He could have asked Why did you say that? to understand the underlying causes of Stephanies statement. Secondly, Eric could use supporting response which acknowledges the feelings of the speaker and tries to boost the persons confidence (Rothwell, 2004). Instead of saying this is not about you in 1:37 sec, Eric could have said I can see how much Forrester means to you. The response will acknowledge Stephanies feelings thus calming her down. Last but not least, in resolving conflict, Stephanie could use the understanding response which requires a listener to check his or her comprehension of the speakers message by paraphrasing and perception checking (Rothwell, 2004). In time code 1:37 to 1:55, rather than shouting dont you dare talking to me about any damn united front, Stephanie could have responded I understand youre concerned about the future of Forrester, and you agree that Brookes behavior is unacceptable. Qn 3 Based on the clip, I perceived Eric to be in the right. The first attribution that Ive made with regards to his behavior is based on internal attribution which is caused by internal factors such as personality, characteristics and individual belief (Dobkin-Pace, 2006). In the argument, Eric has consistently portrayed a strong characteristic as a businessman as he showed that he certainly knows what is best for the company and stood by it. The first cue is he tells Stephanie that the argument is not about her and that they should worked together to put up a united front so as to convince the media that the company is not falling apart. Secondly, although he has a personal relationship with Brooke, his argument with Stephanie has never been based on his feeling but for the interest of the company. The second attribution I made is based on external attribution which is caused by external forces such as the social situation or physical environment (Dobkin-Pace, 2006). The main reason why the arguments between Eric and Stephanie started is because Stephanie made a rude remark towards Brooke in public which might jeopardize the future of the company. Because the remark was made in public, Eric had to react immediately to defend Brooke hence not able to control himself as he is overwhelmed with shock and anger. I made this attribution based on the words of Eric who reminded Stephanie that it is wrong to insult Brooke in front of her children, employees and media (cue 00:27 sec to 1.05 sec). Qn 4 In making my attribution about Eric, there are two biases that I may have made. Firstly is the fundamental attribution error which is defined as the overestimation of the degree to which other peoples behaviors are due to internal factors and underestimation of the significance of external forces (Dobkin-Pace, 2006). I mentioned earlier that Erics defense toward Brooke is solely for the benefit of the company. However, I may have overestimated the behavior. It can be possible that Eric still have feelings towards Brooke whom he had children with. This in turn, explained his behavior towards Stephanie when she made a remark on Brooke. Secondly is the attractiveness bias which means we tend to think better of attractive than unattractive people and we tend to make positive attributions about their behavior (Dobkin-Pace, 2006). From the start, I have paid more attention to Erics points rather than Stephanie due to the fact that as a women, I tend to be attracted to physical attractiveness of a male as compared to female which I believe affects my attributions. It is natural for human beings to make perceptions toward others without finding the actual facts. Based on the study above, it is proven that these biased perceptions tend to cause grievances, misunderstanding and conflicts. Therefore, it is important to practice good communication in our everyday lives. (1200 words) References: Bostrom, R. N. (1996a). Aspects of listening behavior. In O. Hargie, (Ed.) Handbook of communication skills. (2nd Ed., pp 236-259) London: Routledge. Retrieved February 27, 2010, from http://www.uky.edu/~bostrom/ncalist3.htm Bostrom R. N. (1996b). Cognition, behavior, and listening: A reply to Thomas and Levine. Human Communication Research. Retrieved February 27, 2010, from http://www.uky.edu/~bostrom/ncalist3.htm Bovà ©e, C. L. Thill, J. V. (2008). Business Communication Today (9th ed.). USA: Prentice Hall International, Inc. Retrieved February 26, 2010, from http://courses.nus.edu.sg/course/elcttr/ES2002/communication_process.html Conner, M. G. (2000). Understanding The Difference Between Men And Women. Retrieved February 28, 2010, from http://www.oregoncounseling.org/ArticlesPapers/Documents/DifferencesMenWomen.htm DeVito, J. A. (2001). The Interpersonal Communication Book (9th ed.). New York: Longman. Retrieved February 26, 2010, from http://courses.nus.edu.sg/course/elcttr/ES2002/communication_process.html Dobkin-Pace (2006). Communication in a Changing World. Singapore : McGraw Hill. Mulac, A., Wiemann, J., Wideman, S., Dibson, T. (1988). Male/female language differences and effects in same-sex and mixed-sex dyads: The gender-linked language effect. Communication Monographs, 55, 315-335. Rothwell, J. D. (2004). In the Company of Others : An Introduction to Communication. New York, NY: McGraw Hill. Steward, L., Cooper, P., Stewart, A., Friedley, S. A. (1996). Communication and Gender. Scottsdale, AZ: Gorsuch Scarisbrick. Wood, J. T. (2004). Interpersonal Communication: Everyday Encounters. New York: Wadsworth. Retrieved February 27, 2010, from http://department.monm.edu/portfolio/cata2005/kstitt/Relationship%20Paper.htm